Frequently Asked Questions

  1. Can I get a discount?
    No. ATQ already prices all of our products at the lowest value that we can. We do not run 400% mark ups like a lot of our competitors.

  2. Do you offer drop shipping?
    No, we do not.

  3. Do you offer free shipping?
    On smaller items we occasionally pay the shipping out of our pocket as a promotion. But in general ATQ does not offer free shipping, as we have to pay for shipping like any other individual.

  4. Refund Policy on Custom Orders
    Any and all custom orders that are canceled for any reason, are subject to an 80% cancellation fee of the initial purchase price.

  5. What happens if I order the wrong parts for my car?
    You are 100% Liable in this situation. There will be no refunds or exchanges. Please email us, if you are unsure of which product to order with your vehicle build date.

  6. What is ATQ's Return Policy?
    You may return an unused product, but note that there is a 20% re-stocking fee for any returns. Used products may not be returned for a refund under any circumstances.

  7. What is the difference between the 2010-12 and 2013-15 ATQ short shifters?
    Absolutely nothing! ATQ has made two shifter options so that it is easier for us to identify which market to gear new products towards, based on sales.

  8. What is your refund policy?
    Any and all orders received after April 2 2015, are subject to a 20% restocking fee if a refund is requested due to manufacturing times not suiting ones desired time frame. Please contact ATQ via our contact section prior to placing an order if said product is needed immediately, to confirm that ATQ has stock.

  9. What size is the thread on the 2010-2013 OEM shifter for the manual Genesis Coupe?
    10mm x 1.25

  10. What size is the thread on the 2010-2015 ATQ shifter for the manual Genesis Coupe?
    10mm x 1.25

  11. Whats the thread pitch for the automatic Genesis Coupe shift knobs?
    8mm x 1.25

  12. Where can I find used OEM Genesis car parts?
    This website is an inventory of all the auto wreckers in North America. http://www.car-parts.com