Terms and Conditions for Checkout
By proceeding with the checkout process and submitting your order, you ("Customer") acknowledge and agree to the following terms and conditions:
1. Understanding of FAQ: Customer confirms that they have read and understood the Frequently Asked Questions (FAQ) section provided on the website. Any queries or concerns not addressed in the FAQ may be directed to the customer support team for further assistance.
2. Acceptance of Shipping Policy: Customer acknowledges that they have read and accepted the Shipping Policy outlined on the website. The Shipping Policy provides information regarding shipping methods, delivery times, costs, and any applicable restrictions or limitations.
3. Product Description and Availability: Customer affirms that they have carefully reviewed the product descriptions, specifications, and any other relevant information provided on the website. Furthermore, the customer understands and accepts that product availability is subject to change and may be limited due to factors such as stock levels or supplier constraints.
4. Agreement to Terms: Customer agrees that by submitting their order, they have read and understood all the aforementioned information, including the FAQ, Shipping Policy, and product descriptions. The customer accepts full responsibility for the accuracy of their order and any consequences arising from inaccurate or incomplete information provided.
5. Order Confirmation: Upon successful submission of the order, an order confirmation will be sent to the email address provided by the customer. This confirmation serves as a receipt and acknowledges the acceptance of the order by the seller.
6. Pricing and Payment: All prices displayed on the website are in the specified currency and are subject to applicable taxes, fees, and shipping charges. Payment for the order, including any additional costs, shall be made using the available payment methods as specified during the checkout process.
7. Order Fulfillment and Delivery: The seller will make reasonable efforts to fulfill the order within the stated processing time. However, the delivery timeline may vary based on factors beyond the seller's control, such as shipping carrier delays, manufacturing delays or customs procedures. The customer acknowledges that delivery dates are estimates and not guaranteed.
8. Liability: The seller will not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the purchase, use, or inability to use the products or services provided. The customer assumes all risks associated with the purchase and use of the products.
9. Business Hours: Customer acknowledges and understands that the operating hours of the Business are from 11:00 AM to 6:00 PM Eastern Time, Monday through Friday, excluding Canadian statutory holidays. Customer acknowledges and understands that the Business is closed on all weekends (Saturdays and Sundays).
10. Custom and made to order products: For all custom and made-to-order products, the customer agrees that once production begins the order cannot be cancelled, refunded, or modified; production and delivery timelines are estimates and delays do not constitute non-delivery or “not as described”; the customer is responsible for providing accurate information and responding to required communications, and any failure to do so does not entitle them to a cancellation or refund. Custom and made to order items are final sale, non-returnable, and produced exactly to the specifications provided at checkout. Products will ship upon completion.
11. Scratch and dent: Scratch-and-dent products are sold as-is and may include cosmetic defects such as scratches, dents, blemishes that do not affect functional performance. By purchasing a scratch-and-dent item, the customer acknowledges and accepts these conditions. All scratch-and-dent items are final sale, with no returns, exchanges, refunds, or cancellations permitted under any circumstances. Customers are responsible for reviewing all product details before completing the purchase.
Please ensure that you have carefully reviewed and understood these terms and conditions.
Your submission of the order indicates your acceptance and agreement to be bound by these terms.
If you have any questions or require further clarification, please contact our customer support team for assistance.