ATQ Automotive Products Inc
Welcome to ATQ These terms and conditions ("Agreement") govern your use of our products, services, and website. By accessing or using our services, you ("Customer") agree to comply with and be bound by these terms and conditions. If you do not agree to these terms, please refrain from using our services.
- Account Registration: Customer may be required to create an account to access certain features of our website. By creating an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.
- FAQ: Customer acknowledges the importance of reading and understanding our Frequently Asked Questions (FAQ) section available on our website. The FAQ provides valuable information about our products, services, policies, and other relevant details. It is the Customer's responsibility to review the FAQ and seek clarification from our customer support team for any additional questions.
- Shipping Policy: Customer agrees to carefully review and understand our Shipping Policy before placing an order. The Shipping Policy outlines important information about shipping methods, estimated delivery times, costs, restrictions, and any additional requirements. By proceeding with an order, you acknowledge that you have read and accepted the terms of our Shipping Policy.
- Variable ETA: Customer understands and acknowledges that the estimated time of arrival (ETA) for our products may vary based on several factors, including the product purchased and the Customer's location. Some products may have longer delivery times due to production processes, customization, or sourcing from different locations. It is the Customer's responsibility to carefully review the ETA provided for each product or to contact support prior to purchase.
- Rush Option: Customer acknowledges that if they are in a rush to receive a product, we offer a rush option on the product page prior to checkout. This option allows for expedited processing and shipping, subject to availability. The rush option may incur additional charges, and the specific details and terms are outlined on the product page.
- Product Descriptions and Disclaimers: Customer agrees to carefully review the product descriptions, specifications, and any disclaimers provided on our website. We strive to provide accurate and detailed information about our products, but we cannot guarantee the suitability of a product for a specific purpose. It is the Customer's responsibility to assess the compatibility, suitability, and safety of the products for their intended use.
- Cancellation Policy :
- For standard orders: Cancellations made for any reason whatsoever will be subject to a cancellation fee equal to 10% of the total order value.
- For custom orders: Custom orders that are cancelled for any reason will be subject to a cancellation fee equal to 30% of the total order value.
- Modifications and Updates: We reserve the right to modify, update, or change these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. It is the Customer's responsibility to review the terms and conditions periodically. Continued use of our services after any modifications constitutes acceptance of the revised terms and conditions.
By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.
If you have any questions or require further clarification, please contact our customer support team.