Scratch and Dent Policy for ATQ Automotive Products Inc
At ATQ we strive to provide our customers with quality products at competitive prices. Our Scratch and Dent program offers customers the opportunity to purchase brand new items that have minor cosmetic imperfections at a reduced price. Please review our policy details below.
Scratch and Dent Policy
- Definition of Scratch and Dent Items:
- Scratch and Dent products are brand new items that may have cosmetic blemishes, minor imperfections, or discoloration. These imperfections do not affect the functionality or safety of the items. They are simply aesthetic in nature and do not meet our strict ATQ standards for finishes.
- Sales Final:
- All Scratch and Dent items are considered final sale. Once a purchase is made, these products cannot be returned or exchanged. We encourage customers to carefully review product descriptions before making a purchase to ensure satisfaction.
- Product Functionality:
- Despite the cosmetic imperfections, all Scratch and Dent items function as new. They have undergone our quality control process and are fully operational. The imperfections are purely cosmetic and do not impact the performance of the product.
- Limited Availability:
- Scratch and Dent items are often limited in quantity and may vary by product type. Once items are sold out, they may not be restocked. We recommend acting quickly if you find an item you are interested in.
- Customer Support:
- If you have any questions regarding our Scratch and Dent products or need assistance in making a purchase, please do not hesitate to reach out to our customer support team. We’re here to help!
- Warranty :
- The ATQ Scratch and Dent program products retain the same warranty as regular items purchased through our website. This means that, despite the cosmetic imperfections, customers are still entitled to the full warranty covering defects in materials and workmanship for the standard warranty period. Customers can have confidence in their purchase, knowing that any operational issues arising from the product’s performance will be addressed under the same comprehensive warranty terms as those applicable to non-scratch-and-dent products. Products covered under this warranty will be covered via replacement Scratch and Dent products of comparable conditions.
By purchasing a Scratch and Dent item from ATQ Automotive Products Inc, you acknowledge and agree to our Scratch and Dent Policy. Thank you for choosing us for your shopping needs!
Contact Information:
- For inquiries, please contact us at support@atqauto.com
https://www.atqauto.com reserves the right to update this policy at any time without prior notice.